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FS#9473 — FS#13331 — AMS-IX

Attached to Project— Network
Incident
Backbone EU
CLOSED
100%
Performance is reduced on this exchange point.

We investigate.
Date:  Wednesday, 13 May 2015, 13:48PM
Reason for closing:  Done
Comment by OVH - Wednesday, 13 May 2015, 13:48PM

The majority of BGP sessions has flapped.

We will contact the exchange point to get more information.


Comment by OVH - Wednesday, 13 May 2015, 13:48PM

Subject: Platform instability.
Status: open/closed
Opened: 2015-05-13 13:27:50 +0200
Type: unscheduled
Scope: AMS-IX NL
Start: 2015-05-13 12:20:00 +0200
Start (RemoteTime): 2015-05-13 12:20:00 +0200
End: 2015-05-13 12:31:00 +0200
End (RemoteTime): 2015-05-13 12:31:00 +0200

DESCRIPTION:

Dear Tech-L subscribers,

Today Wednesday 13/05/2015 at 12:20 UTC+2 an installation engineer working on the PE under maintenance in EQUINIX AM3, while testing one of the newly installed 100GE modules, accidentally placed a loop on the ISP peering VLAN.


DETAILS:

The loop caused a high CPU on all backbone and customer modules resulting in many BGP sessions dropping.
The incident lasted 10 minutes.
BGP sessions are restoring.