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FS#6872 — FS#10760 — gra-g2-a9

Attached to Project— Network
Incident
Gravelines
CLOSED
100%
There are some ECC Errors on one of the line cards of gra-g2-a9.

We have contacted the manufacturer.

LC/0/0/CPU0:May 9 10:46:09 CEST: prm_server_ty[297]: %PLATFORM-NP-3-ECC : prm_ser_check: Single-bit ECC error detected: NP 7, block 0xb (SRCH), offset 0, memid 30, name INSTRUCTION_MEM, addr 0x0000003e, bit 43, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
LC/0/0/CPU0:May 9 10:47:09 CEST: prm_server_ty[297]: %PLATFORM-NP-3-ECC : prm_ser_check: Single-bit ECC error detected: NP 7, block 0xb (SRCH), offset 0, memid 30, name INSTRUCTION_MEM, addr 0x0000003e, bit 43, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
LC/0/0/CPU0:May 9 10:48:09 CEST: prm_server_ty[297]: %PLATFORM-NP-3-ECC : prm_ser_check: Single-bit ECC error detected: NP 7, block 0xb (SRCH), offset 0, memid 30, name INSTRUCTION_MEM, addr 0x0000003e, bit 43, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)
LC/0/0/CPU0:May 9 10:49:09 CEST: prm_server_ty[297]: %PLATFORM-NP-3-ECC : prm_ser_check: Single-bit ECC error detected: NP 7, block 0xb (SRCH), offset 0, memid 30, name INSTRUCTION_MEM, addr 0x0000003e, bit 43, ext info 0xffffffff 0xffffffff 0xffffffff 0xffffffff, action 0 (Fix)


No impact on the traffic.
Date:  Monday, 12 May 2014, 17:45PM
Reason for closing:  Done
Comment by OVH - Friday, 09 May 2014, 11:11AM

We're isolating the router and attempting to reboot the line card.


Comment by OVH - Friday, 09 May 2014, 11:12AM

Done.

The ECC Errors are no longer visible. We will restore the traffic and monitor.