Network & Infrastructure Status - FS#8648

OVHcloud Network Status

Current status

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Operational
Degraded performance
Partial Outage
Major Outage
Under maintenance

FS#8648 — vss-1b-6k

Incident Report for Network & Infrastructure

Resolved

The router has crashed. We are rebooting it.

May 17 02:39:50 GMT: %C6K_PLATFORM-2-PEER_RESET: RP is being reset by the SP
*** System received a Software forced crash ***
signal= 0x17, code= 0x24, context= 0x46ae74c4
PC = 0x42af803c, SP = 0x44d4a728, RA = 0x416c15a0
Cause Reg = 0x00003820, Status Reg = 0x34008002

Update(s):

Date: 2013-05-17 05:47:49 UTC
We have fixed the CPU issues by cutting-off all vlans routed by the equipment and by rebooting them progressively. The router is now on its nominal performance.

Date: 2013-05-17 05:46:39 UTC
Last reload reason: bus error at PC 0x42B05154, address 0x0

Date: 2013-05-17 05:46:33 UTC
The router has rebooted but we are having CPU issues which are impacting the traffic.

Posted May 17, 2013 - 03:54 UTC