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FS#8171 — p19-55-ace5
Incident Report for Web Cloud
Resolved
CPU is satured on ACE 5 of p19-55

Update(s):

Date: 2013-03-06 01:09:51 UTC
We have established the protections and we are back on the ACE. The incident is closed.

Date: 2013-03-06 01:07:25 UTC
AX handles quietly 500Mbps of synflood .

Date: 2013-03-06 01:06:31 UTC
The problem occurs on the mediaplan.

Date: 2013-03-06 01:05:58 UTC
After the update, we still have the same problem.
There must be something that the ACE does not like.
Maybe a hardware problem.
We are checking with Cisco TAC in order to understand the problem.

Date: 2013-03-06 01:04:38 UTC
ACE5 is disabled from routing. We will restart it.

Date: 2013-03-06 01:03:25 UTC
We enabled the pre-loadbalancing on AX in order to use ACE 3 in parallel. the CPU is discharged again.

We will update ACE5 with the new image c6ace-t1k9-mz.A5_2_2.bin

Date: 2013-03-06 01:02:17 UTC
Cluster06 (media) and cluster11 (300gp) are also impacted.
Posted Mar 06, 2013 - 01:01 UTC