OVHcloud Network Status

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  • Degraded performance
  • Partial Outage
  • Major Outage
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FS#7108 — 178.33.235
Incident Report for Network & Infrastructure
Resolved
We have a problem in servers rack of the network 178.33.235.0/24.

We investigate.

Update(s):

Date: 2012-08-01 12:57:07 UTC
The problem is not hardware.

Nous venons de détecter le problème.
[Wed Aug 1 13:49:44 2012 580270 usecs] msg 0 - fwm_api_mac_update(269): Mac Cannot learn mac 0007.b400.0001 on vlan 1.711 from if_index 0x16000fff : rc can't learn pvlan internal cloned mac address 0x41e800 caller ra: 0x8420d65 0xb7d0d8be 0xb7d10
bd 0x8146d76 0xb36f7da3 0xb370d6e8 0x814b459 0x414735c5

Thanks to this error message we were able to identify the server that caused this problem.


Date: 2012-08-01 08:55:09 UTC
2012 Aug 1 09:46:22 sw.178.33.234.248 %ETHPORT-5-IF_UP: Interface port-channel108 is up in mode Fex Fabric
2012 Aug 1 09:46:22 sw.178.33.234.248 %ETHPORT-5-IF_UP: Interface Ethernet1/23 is up in mode Fex Fabric
2012 Aug 1 09:46:28 sw.178.33.234.248 %PFMA-2-FEX_STATUS: Fex 108 is online
2012 Aug 1 09:46:28 sw.178.33.234.248 %NOHMS-2-NOHMS_ENV_FEX_ONLINE: FEX-108 On-line

The Fex is now up.

Date: 2012-08-01 08:48:23 UTC
2012 Aug 1 09:42:32 sw.178.33.234.248 %FEX-5-FEX_PORT_STATUS_NOTI: Uplink-ID 1 of Fex 108 that is connected with Ethernet1/23 changed its status from Active to Disconnected
2012 Aug 1 09:42:32 sw.178.33.234.248 %NOHMS-2-NOHMS_ENV_FEX_OFFLINE: FEX-108 Off-line (Serial Number SSI160309BF)
2012 Aug 1 09:42:32 sw.178.33.234.248 %PFMA-2-FEX_STATUS: Fex 108 is offline

We verify the fiber.
Posted Aug 01, 2012 - 08:42 UTC