OVHcloud Network Status

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  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#7031 — rbx-0
Incident Report for Network & Infrastructure
Resolved
The router crashed. We restarted it. We are looking if one of the cards needs a replacement.

Update(s):

Date: 2012-07-19 00:49:35 UTC
The router is running again in double sup. We are monitoring its performance.


Date: 2012-07-19 00:48:11 UTC
Yet again a crash on the card #2 only. It is possible that the spare inserted tonight is the problem. In doubt, we'll replace it.

*** Emulating mis-aligned store at 0x00040082
PC = 0xbfc03ea0 ...
*** TLB (Store) Exception ***
Access address = 0x40082
PC = 0xbfc09508, Cause = 0xcc0c, Status Reg = 0x24410003

*** Emulating mis-aligned store at 0x00040082
PC = 0xbfc03ea0 ...
*** TLB (Store) Exception ***
Access address = 0x40082
PC = 0xbfc09508, Cause = 0xcc0c, Status Reg = 0x24410003

*** Emulating mis-aligned store at 0x00040082
PC = 0xbfc03ea0 ...
*** TLB (Store) Exception ***
Access address = 0x40082
PC = 0xbfc09508, Cause = 0xcc0c, Status Reg = 0x24410003

*** Emulating mis-aligned store at 0x00040082
PC = 0xbfc03ea0 ...
*** TLB (Store) Exception ***
Access address = 0x40082
PC = 0xbfc09508, Cause = 0xcc0c, Status Reg = 0x24410003

Date: 2012-07-18 10:40:34 UTC
We replaced the card#1. The 2 sup two were replaced.

Date: 2012-07-18 10:39:43 UTC
Again a crash on this equipment. So we suspect the card #1 to be causing the problem. We replace it.



Date: 2012-07-17 23:13:31 UTC
The card is running.

The routing protocols are up.



Date: 2012-07-17 23:12:47 UTC
The card has been replaced. It is booting.



Date: 2012-07-17 23:12:17 UTC
We are starting.

Date: 2012-07-17 17:19:14 UTC
The card #2 was just rebooted 2 times. We are going to replace it tonight. However, it is possible that the card #1 is in fact at the origin of the reboots of the card #2. If it's the case we will also replace it.
Posted Jul 17, 2012 - 17:17 UTC