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FS#3078 — FS#7031 — rbx-0

Attached to Project— Network
Incident
Whole Network
CLOSED
100%
The router crashed. We restarted it. We are looking if one of the cards needs a replacement.
Date:  Saturday, 04 August 2012, 06:18AM
Reason for closing:  Done
Comment by OVH - Tuesday, 17 July 2012, 19:19PM

The card #2 was just rebooted 2 times. We are going to replace it tonight. However, it is possible that the card #1 is in fact at the origin of the reboots of the card #2. If it's the case we will also replace it.


Comment by OVH - Wednesday, 18 July 2012, 01:12AM

We are starting.


Comment by OVH - Wednesday, 18 July 2012, 01:12AM

The card has been replaced. It is booting.


Comment by OVH - Wednesday, 18 July 2012, 01:13AM

The card is running.

The routing protocols are up.


Comment by OVH - Wednesday, 18 July 2012, 12:39PM

Again a crash on this equipment. So we suspect the card #1 to be causing the problem. We replace it.


Comment by OVH - Wednesday, 18 July 2012, 12:40PM

We replaced the card#1. The 2 sup two were replaced.


Comment by OVH - Thursday, 19 July 2012, 02:48AM

Yet again a crash on the card #2 only. It is possible that the spare inserted tonight is the problem. In doubt, we'll replace it.

*** Emulating mis-aligned store at 0x00040082
PC = 0xbfc03ea0 ...
*** TLB (Store) Exception ***
Access address = 0x40082
PC = 0xbfc09508, Cause = 0xcc0c, Status Reg = 0x24410003

*** Emulating mis-aligned store at 0x00040082
PC = 0xbfc03ea0 ...
*** TLB (Store) Exception ***
Access address = 0x40082
PC = 0xbfc09508, Cause = 0xcc0c, Status Reg = 0x24410003

*** Emulating mis-aligned store at 0x00040082
PC = 0xbfc03ea0 ...
*** TLB (Store) Exception ***
Access address = 0x40082
PC = 0xbfc09508, Cause = 0xcc0c, Status Reg = 0x24410003

*** Emulating mis-aligned store at 0x00040082
PC = 0xbfc03ea0 ...
*** TLB (Store) Exception ***
Access address = 0x40082
PC = 0xbfc09508, Cause = 0xcc0c, Status Reg = 0x24410003


Comment by OVH - Thursday, 19 July 2012, 02:49AM

The router is running again in double sup. We are monitoring its performance.