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FS#2240 — FS#6210 — DNS declaration on the .pro

Attached to Project— Domain names
Incident
pro
CLOSED
100%
Since this morning we have several cases of .pro which lost their DNS declaration from registry side , without any action from our part.
It seems that the registry reinitialised the DNS declaration of many domain names.

We are correcting all the cases that we found by forcing an update of the DNS from regitry side (that's what you can do on your Manager if you are impacted)

Nous avons contacté le registry, ils sont en cours d'investigation sur le problème.
We contactd the registry, they are investigating this problem.

At the same time, we prepare a robot which will check all the domains one by one and will force the update for the domains concerned by the bug, in case the registy cannot give us a list of the impacted domains.
Date:  Friday, 06 January 2012, 07:35AM
Reason for closing:  Done
Additional comments about closing:  Incident finished.
Comment by OVH - Friday, 06 January 2012, 07:33AM

Our robot is examining case by case and has corrected since 15'O clock a big part of the impacted domains, we're going on ...


Comment by OVH - Friday, 06 January 2012, 07:34AM

The incident from registry side is confirmed, they restaued a back up and are correcting the remaining anomalies.


Comment by OVH - Friday, 06 January 2012, 07:35AM

All our domains were re-checkes, there is no impacted domains.