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FS#6130 — rbx-10-c1
Incident Report for Network & Infrastructure
Resolved
We had an incident on this chassis. The router is restarting.

Update(s):

Date: 2011-12-05 15:30:07 UTC
The router is back to its nominal functioning.

Date: 2011-12-05 15:29:33 UTC
We restart the chassis with the 2 new cards. The trafic will be interrupted again.

Date: 2011-12-05 15:28:45 UTC
We done the switch but the problem is always here. We are going to prepare 2 new additional cards to replace the 2 inexistent cards.

Date: 2011-12-05 15:27:15 UTC
We are going to intervene on the router to have back the nominal configuration. The trafic will be interrupted during the switch.

Date: 2011-12-03 01:21:15 UTC
The intervention is planned for Monday morning at 10:00.

Date: 2011-12-03 01:19:59 UTC
We can not insert the card # 2 without freezing the chassis. We will let the router turn for now on the card #1 and we schedule an intervention far from peak hours to restart the chassis.

Date: 2011-12-03 00:56:22 UTC
Card #2 is probably out of service:
EOBC channel fail

Date: 2011-12-03 00:55:25 UTC
Dec 2 17:19:12 rbx-10-c1.routers.ovh.net 2011 Dec 02 16:18:48 %SYS-3-EOBC_CHANNELHUNG:Ethernet out of band channel on module 3 is faulty. Module has been powered down!
Dec 2 17:19:12 rbx-10-c1.routers.ovh.net 2011 Dec 02 16:18:47 %SYS-3-EOBC_POWERDOWN:Ethernet out of band channel fault detected. Systematically shutting down modules to identify the faulty module
Posted Dec 03, 2011 - 00:04 UTC