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FS#1936 — FS#5913 — Vcenter VPS

Attached to Project— VPS
Incident
Infrastructure
CLOSED
100%
Following a maintenance on the PCC infrastructure,We face connection problems to vcenter VPS.
This has absolutely no impact on the VPS,but the monitoring graphs in managerV5 are impacted.We have stopped all the VPS robots.
Deliveries, re installation, reconfigurations, snapshots are temporarily unavailable.
Date:  Friday, 14 October 2011, 15:35PM
Reason for closing:  Done
Additional comments about closing:  The problem has been fixed.Everything is back to normal stage.

For information,The vcenter VPS contains many hosts / filers / vms, its rebooting takes between 20 to 30mn so that the system lists all available resources.

Besides,There had been a problem on HA cluster.In fact any request concerning this cluster caused a time out at the vcenter level.
So we have unconfigured and reconfigured HA on this cluster.This manipulation has unblocked the situation.

The monitoring graphs have packet loss between 7h30 and 8h10 as well as between 8h40 and 10h30.
Comment by OVH - Friday, 14 October 2011, 15:23PM

The problem seems to be located on a particular cluster.
However, the vCenter accepts once again the tasks.

Currently We raise the robots keeping an eye on the operations.