OVHcloud Network Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#5695 — Paris/Madrid
Incident Report for Network & Infrastructure
Resolved
We have 4x 10G between Paris and Madrid via 2 suppliers.
The 2 suppliers are down at the same time!

The traffic towards Madrid has switched to this way
Paris/Lyon/Marseille/Madrid and has saturated the links.

We have cut off the BGP sessions on Madrid. The traffic
moves through Paris.

We will see who will buy the service at whom...

Update(s):

Date: 2011-08-17 21:54:26 UTC
up.

3 gsw-1-6k.fr.eu (213.186.32.146) 0.832 ms * 0.596 ms
4 mad-1-6k.es.eu. (213.251.128.82) 15.089 ms * 15.462 ms
5 dtag.as3320.es.eu. (213.251.128.46) 16.945 ms 16.720 ms 16.724 ms
6 217.239.41.38 (217.239.41.38) 17.181 ms 217.239.41.54 (217.239.41.54) 17.119 ms 17.024 ms

Date: 2011-08-17 21:54:18 UTC
the link is up.

4 dtag.as3320.fr.eu (213.186.32.206) 77.938 ms 1.058 ms 1.696 ms
5 mad-sb2-i.MAD.ES.NET.DTAG.DE (62.154.5.93) 17.008 ms 217.239.41.38 (217.239.41.38) 17.156 ms

17ms. so it's been fixed upon them too.

we will put back the traffic.

Date: 2011-08-17 14:31:58 UTC
$ traceroute mad-1-6k
traceroute to mad-1-6k.routers.ovh.net (213.251.130.3), 30 hops max, 40 byte packets
1 p19-55-6k.fr.eu (213.186.33.157) 7.951 ms * 0.397 ms
2 p19-7-6k.fr.eu (94.23.122.198) 1.613 ms * 0.423 ms
3 gsw-1-6k.fr.eu (213.186.32.146) 1.465 ms * 1.641 ms
4 lyo-1-6k.fr.eu (91.121.131.114) 19.190 ms * *
5 mar-1-6k.fr.eu (91.121.131.118) 12.341 ms * 12.057 ms
6 mad-166k.es.eu (213.251.130.3) 27.3 ms * 27.2 ms

27 ms

if we take a look at the traceroute at dtag towards telefonica via paris

4 dtag.as3320.fr.eu (213.186.32.206) 0.632 ms 1.002 ms 0.39 1 ms
5 217.239.41.38 (217.239.41.38) 27.797 ms 217.239.41.54 (217.239.41.54) 27.8

we will find the 27ms. thus it moves as well at dtag via
lyon, marseille, barcelone, madrid

therefore, there are a lot of people who are impacted.

Date: 2011-08-17 14:29:25 UTC
The network is isolated.
http://yfrog.com/z/h2d3wkcuj

Date: 2011-08-17 14:28:26 UTC
It is a fibre cut off between Bilbao and Aia in Spain. Further information will follow.
Posted Aug 17, 2011 - 14:26 UTC