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FS#5620 — rbx-s1 ace1
Incident Report for Network & Infrastructure
Resolved
We have two customers who complained from reset
on ACE 1 of s1. We will switch all
customers on ACE 1 of s2. Then we will restart
the card in the s1.



Update(s):

Date: 2011-07-19 19:15:57 UTC
We switched again on the s1. We have no problems anymore.

So there is a bug in the ACE version.

Date: 2011-07-19 18:39:39 UTC
Done. We let it as it is on s2.

Date: 2011-07-19 18:39:00 UTC
It's coming back softly.

Date: 2011-07-19 18:38:25 UTC
rbx-s1-ace/Admin# reload
This command will reboot the system
Save configurations for all the contexts. Save? [yes/no]: [yes] yes
Perform system reload. [yes/no]: [yes]

Date: 2011-07-19 18:37:59 UTC
Some configurations which are not synchronised at the level of the SSL remain.
It's not our job to do the sysadmin of the customer configuration.
We did them manually.
A customer has 2 non exportable keys. He will be down during the restarting. vrack2275


Date: 2011-07-19 18:35:34 UTC
switch done.

Date: 2011-07-19 18:35:14 UTC
All the customers are synchronised on the 2 ACE.

We start the switch from ACE 1 to ACE 2.
Posted Jul 19, 2011 - 13:35 UTC