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FS#1636 — FS#5620 — rbx-s1 ace1

Attached to Project— Network
Incident
Whole Network
CLOSED
100%
We have two customers who complained from reset
on ACE 1 of s1. We will switch all
customers on ACE 1 of s2. Then we will restart
the card in the s1.


Date:  Tuesday, 19 July 2011, 21:17PM
Reason for closing:  Done
Comment by OVH - Tuesday, 19 July 2011, 20:35PM

All the customers are synchronised on the 2 ACE.

We start the switch from ACE 1 to ACE 2.


Comment by OVH - Tuesday, 19 July 2011, 20:35PM

switch done.


Comment by OVH - Tuesday, 19 July 2011, 20:37PM

Some configurations which are not synchronised at the level of the SSL remain.
It's not our job to do the sysadmin of the customer configuration.
We did them manually.
A customer has 2 non exportable keys. He will be down during the restarting. vrack2275


Comment by OVH - Tuesday, 19 July 2011, 20:38PM

rbx-s1-ace/Admin# reload
This command will reboot the system
Save configurations for all the contexts. Save? [yes/no]: [yes] yes
Perform system reload. [yes/no]: [yes]


Comment by OVH - Tuesday, 19 July 2011, 20:39PM

It's coming back softly.


Comment by OVH - Tuesday, 19 July 2011, 20:39PM

Done. We let it as it is on s2.


Comment by OVH - Tuesday, 19 July 2011, 21:15PM

We switched again on the s1. We have no problems anymore.

So there is a bug in the ACE version.