rssLink RSS for all categories
 
icon_red
icon_green
icon_red
icon_red
icon_blue
icon_green
icon_green
icon_red
icon_red
icon_red
icon_orange
icon_green
icon_green
icon_green
icon_green
icon_blue
icon_green
icon_orange
icon_red
icon_green
icon_red
icon_red
icon_green
icon_red
icon_red
icon_red
icon_red
icon_orange
icon_green
 

FS#13994 — FS#19955 — BHS

Attached to Project— Network
Incident
Whole Network
Planned
0%
During the course of an intervention involving the configuration
of new routers in BHS, we made a double human error.
We deconfigured the main IP of 2 Core DC routers
and we did it simultaneously!

The OSPF connection failed on these 2 routers and we
completely disconnected BHS between 10h52 et 10h56.
The configuration error was fixed immediately
but the routers had to re-learn the routes and
that took 4 minutes.

We sincerely apologize for this network failure due to
human error.