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FS#1395 — FS#5392 — vss-3-6k

Attached to Project— Network
Incident
Whole Network
CLOSED
100%
One of the uplinks of vss-3 to rbx-g2 is down.

We are looking for the origin of the problem.
Date:  Saturday, 30 April 2011, 00:31AM
Reason for closing:  Done
Additional comments about closing:  The router is working properly again.
Comment by OVH - Friday, 29 April 2011, 18:41PM

The problem seems to be caused by a hardware problem on a lincecard of rbx-g2. We moved the impacted link to another router port from g2 side. We are doing complementary tests.


Comment by OVH - Saturday, 30 April 2011, 00:03AM

Following a few tests performed by Cisco,it seems that a fail on the ship NP managing this port on the card is the origin of the problem.
We are waiting for a spare card in the next few hours.


Comment by OVH - Saturday, 30 April 2011, 00:06AM

We are replacing the linecard0 of rbx-g2 with a spare.


Comment by OVH - Saturday, 30 April 2011, 00:31AM

The intervention is done. The problem on the port 0/4 is fixed.