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FS#13716 — FS#19092 — On-hold music server

Attached to Project— VoIP
Incident
Backend / Core
CLOSED
100%
We have detected a call cutoff following default on-holds on infrastructure C, we are investigating.
Date:  Thursday, 07 July 2016, 19:36PM
Reason for closing:  Done
Comment by OVH - Thursday, 07 July 2016, 19:34PM

A resource problem has been identified on the ptg of infrastructure C, a reboot of ptg has not restored the situation, we continue to investigate.


Comment by OVH - Thursday, 07 July 2016, 19:35PM

We made a change to standby server, the problem seems solved.


Comment by OVH - Thursday, 07 July 2016, 19:36PM

A routing modification for on-holds has been carried out on all of our infrastructure.