OVHcloud Network Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#18177 — bhs4-100-n56-vrack
Incident Report for Network & Infrastructure
Resolved
This switch currently encounters a partial failure that cuts, for some time, the vrack servers directly connected to this equipment.

We have been investigating the source of this failure since the morning, which should normally be a faulty link. We're trying to improve its signal.

Update(s):

Date: 2016-05-23 19:25:07 UTC
Update complete. We are monitoring.

Date: 2016-05-23 19:24:36 UTC
We will update the second switch.

Date: 2016-05-23 19:24:12 UTC
The update does not seem to have fixed the problem.

Date: 2016-05-23 19:23:45 UTC
Update complete. We are monitoring the switch status.

Date: 2016-05-23 19:23:12 UTC
Nothing has changed. We will update the switch. A 5-to-10-minute interruption is expected.

Date: 2016-05-23 19:21:59 UTC
Pack loss is still on. We are cutting the second uplink of the switch, which is still up for the moment,

Date: 2016-05-23 19:20:28 UTC
The number of errors on the link is weaker, we are monitoring the switch to see if the malfunction is still present

Date: 2016-05-23 19:20:00 UTC
After changing the opticals at both ends, we are trying to operate on a fiber that is over 200m between the routing room and the beginning of the server room.
Posted May 23, 2016 - 18:51 UTC