OVHcloud Network Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
FS#5328 — rbx-2-6k
Incident Report for Network & Infrastructure
Resolved
crash of the router

Queued messages:
*** System received a Cache Parity Exception ***
signal= 0x14, code= 0xa0000000, context= 0x46637f54
PC = 0x42d9f8b4, SP = 0x44947898, RA = 0x413e7d20
Cause Reg = 0x00007c20, Status Reg = 0x34018002
rommon 1 >
Apr 8 17:47:37 GMT: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.

Apr 8 17:47:37 GMT: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.

Apr 8 17:47:37 GMT: %OIR-SP-6-CONSOLE: Changing console ownership to switch processor



No warm reboot Storage
*** System received a Software forced crash ***
signal= 0x17, code= 0x24, context= 0x4439fb74
PC = 0x417b9fc8, Cause = 0x1c20, Status Reg = 0x34008002

Update(s):

Date: 2011-04-08 18:12:06 UTC
rbx-2-6k(config)#no power enable module 6
%Power admin state updated
rbx-2-6k(config)#no power enable module 7
%Power admin state updated
rbx-2-6k(config)#no power enable module 8
%Power admin state updated
rbx-2-6k(config)#no power enable module 9
%Power admin state updated
rbx-2-6k(config)# power enable module 9
%Power admin state updated
rbx-2-6k(config)# power enable module 8
%Power admin state updated
rbx-2-6k(config)# power enable module 7
%Power admin state updated
rbx-2-6k(config)# power enable module 6
%Power admin state updated

Date: 2011-04-08 18:10:31 UTC
The router does not work well. We are restarting the 4 cards
that have problems without netflow.

Date: 2011-04-08 17:45:24 UTC
We are going to open the replacement of the 4 modules.
These modules seem not to work good under the
IOS SXI version.

Date: 2011-04-08 17:43:59 UTC
Processing early notification of crash
condition..
Apr 8 17:47:32 GMT: %C6K_PLATFORM-SP-2-PEER_RESET: SP is being reset
by the RP

%Software-forced reload


17:47:32 GMT Fri Apr 8 2011: Breakpoint exception, CPU signal 23, PC
= 0x417C7010

Date: 2011-04-08 17:43:11 UTC
The router is up and is taking back slowly
all the trafic from RBX1 as soon as the
cards restart.
Posted Apr 08, 2011 - 17:41 UTC