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FS#12504 — FS#17177 — Private Exchange 2013

Attached to Project— E-mail
Incident
exchange
CLOSED
100%
Part of the Private Exchange 2013 servers has undergone several disconnections, between 8:30 and 8:40am. In these terms, access to service may be unavailable from 8:30 to about 9:00am.

Affected servers are on the ranks 151.80.188.0/24.

We are investigating the cause of this malfunction.
Date:  Wednesday, 23 March 2016, 17:05PM
Reason for closing:  Done
Additional comments about closing:  We found the cause of the incident.
The network cards of our backup servers have only 1G of capacity, there was saturation of links and loss of packets of the range.
We are working to replace network cards of 10G.