We reported a problem with voice quality on the phone Siemens C590IP.
Siemens is working on solving this problem.
We will suspend this phone's order, in the meantime seeking more details.
All pending orders are processed normally.
Update(s):
Date: 2011-04-15 16:49:37 UTC After the reopening of the firmware, the Siemens C590IP is back to production.
Date: 2011-04-14 13:44:09 UTC The new firmware for the Siemens C590IP was deployed.
You should get \"New available software\" on the receiver,
unless you use already the beta version of firmware.
Date: 2011-04-05 12:34:06 UTC Siemens has announced to us the deployment of their firmware during the week.
Date: 2011-03-23 19:47:32 UTC The feed-back of the customers are good.
We are waiting for the opening of this firmware by Siemens
in order to restablish the C590IP.
Date: 2011-03-22 23:10:47 UTC Siemens has provided a new firmware in beta which seems to solve the problem.
The firmware is availabale here: http://profile.gigaset.net/device/42/merkur024_42.bin If you would like to update the data base, you need to proceed via the web interface:
settings > manager > software update
In case of a problem, you could use the button 'previous version' in order to restore the previous firmware.
Date: 2011-03-21 13:24:31 UTC The G.729 codec is not working properly.
In order to fix the problem temporarily you have to go through G.711.
Selling C590IP is suspended until the resolution of the problem by Siemens.