OVHcloud Web Hosting Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
FS#5249 — blank communications
Incident
Report for Web Cloud
Resolved
Some customers have voice problems.
We are looking for the origin of the problem.
Update(s):
Date: 2011-03-22 17:10:29 UTC
The problem is solved.
After several tests and a surveilliance phase, no problem appeared.
Date: 2011-03-21 13:27:45 UTC
we suspect that the clock of one of the intercos
was not updated a fact that caused problems
and the resolution of problems without our intervention.
we changed the settings a little to tighten the
clock synchronization between all our intercos
Date: 2011-03-21 11:05:51 UTC
DSPs are updated on our cards.
We perform tests.
Date: 2011-03-21 09:22:10 UTC
we are updating dsp of our tdm/ip cards.
no expected interruption.
Date: 2011-03-18 23:02:21 UTC
Our suspicions turn around the maps TDM / IP.
Date: 2011-03-18 23:01:59 UTC
The suspected equipment is not the source of the problem:it is innocent.
Date: 2011-03-17 17:36:08 UTC
We interrupted the suspected equipment.
Date: 2011-03-17 17:34:29 UTC
On some comunications one of the two persons
does not hear.
We are suspecting a default on one equipment.
We are looking for the origin of the problem.
Update(s):
Date: 2011-03-22 17:10:29 UTC
The problem is solved.
After several tests and a surveilliance phase, no problem appeared.
Date: 2011-03-21 13:27:45 UTC
we suspect that the clock of one of the intercos
was not updated a fact that caused problems
and the resolution of problems without our intervention.
we changed the settings a little to tighten the
clock synchronization between all our intercos
Date: 2011-03-21 11:05:51 UTC
DSPs are updated on our cards.
We perform tests.
Date: 2011-03-21 09:22:10 UTC
we are updating dsp of our tdm/ip cards.
no expected interruption.
Date: 2011-03-18 23:02:21 UTC
Our suspicions turn around the maps TDM / IP.
Date: 2011-03-18 23:01:59 UTC
The suspected equipment is not the source of the problem:it is innocent.
Date: 2011-03-17 17:36:08 UTC
We interrupted the suspected equipment.
Date: 2011-03-17 17:34:29 UTC
On some comunications one of the two persons
does not hear.
We are suspecting a default on one equipment.