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FS#10175 — FS#14047 — Commercial websites

Attached to Project— Corporate websites
Incident
Backend / Core
CLOSED
100%
The OVH Commercial websites were down between 6am and 8.40am (CEST) this morning. We've dealt with it so far by deactivation the CDN in Paris. OUr team is working on fixing the problem for good and implementing a more efficient monitoring system.


This task is linked to:
https://status.ovh.net/?do=details&id=10168
Date:  Wednesday, 22 July 2015, 11:32AM
Reason for closing:  Done
Comment by OVH - Wednesday, 22 July 2015, 11:32AM

The problem orginated from the configuration of a backbone router, which directed the CDN to the Paris PoP by mistake.

As the vast majority of French ISPs peer with OVH paris, the OVH website were down for the vast majority of users.

We've updated the monitoring system to help us bettwe repair this type of outage and improve intervention time.