OVHcloud Web Hosting Status

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  • Degraded performance
  • Partial Outage
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FS#5023 — cluster010 / homez.332
Scheduled Maintenance Report for Web Cloud
Completed
The server has restarted following a CPU problem.

We are planning a CPU replacement tonight.

Sites hosted on / homez.332 will be impacted for some minutes.


--------------- ------------------------------------ -------------- ---------
TIME EVENT-ID MSG-ID SEVERITY
--------------- ------------------------------------ -------------- ---------
Jan 14 10:39:58 58d1b46d-4bfc-c86f-dc1a-8fa257954643 INTEL-8000-WS Critical

Host : filerz332
Platform : System Product Name Chassis_id : System Serial Number

Fault class : fault.cpu.intel.nb.fsb
Problem in : hc://:product-id=System-Product-Name:chassis-id=System:server-id=filerz332/motherboard=0/chip=0
faulted but still in service
FRU : hc://:product-id=System-Product-Name:chassis-id=System:server-id=filerz332/motherboard=0/chip=0
faulty

Description : Front Side bus between CPU and northbridge Refer to
http://sun.com/msg/INTEL-8000-WS for more information.

Response : System panic or reset by BIOS

Impact : System may panic or be reset by BIOS

Action : Schedule a repair procedure to replace the affected CPU.


Update(s):

Date: 2011-02-22 10:20:51 UTC
The service is restored.

Date: 2011-02-22 10:20:08 UTC
The server is unstable, we will switch to a spare.

Date: 2011-02-22 10:19:29 UTC
The server does not respond.
An intervention is ongoing.

Date: 2011-02-01 07:28:29 UTC
Intervention is done

Date: 2011-02-01 07:28:07 UTC
We will replace the 2 CPU , an interruption of 10 minutes is expected.
Posted Jan 14, 2011 - 11:49 UTC